Support schedule

Our teaching assistants (TAs) are available to help you with course content and assignment questions during scheduled support hours.

Support Times (January - May 2026)

Tuesdays — On-Campus Support

• Time: 2:00 PM - 4:00 PM
• Location: Room T3 (second floor in the T-building)
• Dates: January 20 - May 26
• Exceptions: Not on March 10th, March 31st, April 7th

Thursdays — Online Support

• Time: 2:00 PM - 4:00 PM
• Format: Via Zoom (link available on Slack)
• Dates: January 21 - May 27
• Exceptions: None

Fridays — On-Campus Support

• Time: 2:00 PM - 4:00 PM
• Location: Room T4 (first floor in the T-building, next to the learning hub)
• Dates: January 23 - May 29
• Exceptions: Not on April 3rd, May 1st

Community Guidelines: Harassment-Free Environment

This is a safe and respectful learning space. All support sessions (on-campus, online, and on Slack) follow Aalto University’s Code of Conduct and are strictly harassment-free zones.

Required conduct:

• Treat all participants, TAs, and instructors with respect
• No harassment, discrimination, or inappropriate behavior of any kind
• No offensive comments related to gender, gender identity, sexual orientation, disability, physical appearance, race, religion, or any other protected characteristic
• Be professional and constructive in all interactions

Unacceptable behavior will not be tolerated and may result in removal from support channels and further consequences according to university policies.

If you experience or witness harassment, please report it to the course staff immediately.

How to Get Help

On Slack:

• Ask questions on public course-specific channels so everyone can benefit
• TAs and peers may answer voluntarily, but response times vary
• Send private messages only when requested by a TA
• Join the workspace: Slack invitation link

During Online Support:

• Participants are helped in the order they join the Zoom meeting
• If you join late, you may not receive help before the session ends

Important Notes

• Support hours are primarily for courses on this platform
• TAs may assist with other course-related issues when possible
• For some courses, support may be limited to specific topics or assignments